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Carmen@Crikx
May 22, 20231 min read
Are you a 2000 leader or a 2023 leader?
Do leadership qualities change over time? I asked ChatGPT for 10 characteristics of a leader in the year 2000 vs the characteristics in...
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Carmen@Crikx
Sep 27, 20221 min read
Does your culture allow the boss to say "I don't know"?
In many parts of Asia, we expect a "good" boss to have all the answers for us. We categorize bosses by how much they know, and are often...
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Carmen@Crikx
Feb 24, 20212 min read
Staying Ahead of the Game
I came across a Deloitte Insights article about eight critical issues for technology, media & entertainment and telecom (TMT) companies...
21 views0 comments
Carmen@Crikx
Feb 9, 20212 min read
What is AQ and how does it help us survive and thrive?
In a VUCA world, the future is hard to predict. Strategic planning will be more about setting direction and less about fixing the...
85 views0 comments
Carmen@Crikx
Jan 21, 20212 min read
Is your team ready to support your change initiatives?
You see the writing on the wall. You have a change plan to create a win-win-win situation for the business, the staff and key...
28 views0 comments
Carmen@Crikx
Sep 7, 20202 min read
You upgraded your technology. Did you align company culture to perform in the new reality?
You upgraded your technology, does that mean you are digitally ready? The need to support staff to work from home in the last few months...
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Carmen@Crikx
Aug 28, 20201 min read
An innovative organization
Many organizations would like to be more innovative. Some try to organize workshops; others may set up an innovation lab. A number of...
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Carmen@Crikx
Aug 14, 20201 min read
The New Reality
As a panelist on a travel industry webinar, I was asked to describe what I see as the new norm. My response was that there is not going...
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Carmen@Crikx
Aug 14, 20201 min read
The cost of flexibility
Flexible is good. People associate flexibility with agility but it is not quite the same. Being agile means having the ability to move...
4 views0 comments
Carmen@Crikx
Aug 14, 20201 min read
What is the best time to digitize?
When times are good, companies think their digital implementations are good enough. When times are tough, the digital budget gets cut ...
3 views0 comments
Carmen@Crikx
Jul 15, 20201 min read
Advice from an exponential consultant
According to Peter Diamandis, the founder of Singularity University, an exponential organization is one whose impact or output is...
8 views0 comments
Carmen@Crikx
Jul 15, 20201 min read
Begin with the customer in mind for functional alignment
Many digital transformation projects fail and reasons cited include management misalignment, over-simplification of the change processes...
7 views0 comments
Carmen@Crikx
Jul 15, 20201 min read
Insight-based service innovations to increase customer affinity
Service innovation in the digital era can take many forms. At the most basic level, it could result in a transformation of processes to...
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